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COVID-19 - Customer Information

Our Showrooms are Reopening

Our Showrooms are Reopening

We are so pleased to announce that our showrooms are reopening! Whilst the Wilson and Co Service, Parts and Bodyshop's have remained open throughout lockdown to help key workers, vulnerable customers and those that need their vehicle for essential travel, our showrooms have ben temporarily closed.

It has been an ideal opportunity for us to develop our website, which is of course always open, so that customers can now view videos on all used cars and even build their own deal - with a vehicle valuation tool and finance calculator! It's simple!

But of course, at some point during the process, we like to meet our customers! For some, this will be right at the beginning of the process - but for others this may not be until vehicle handover! If your are not local, then you may never visit our showroom as we now offer contactless nationwide delivery with a 14 day guarantee!

As you would expect, we have carried out risk assesments and a full review of our current working practices. We are undergoing a deep-clean and we have sanitisation stations, a one way system and plastic screens - all in place to protect you and our staff.

Click here to see what to expect when you visit our dealerships

Here are some of the services we offer in order to ensure we comply with safety regulations and do everything to keep you safe:

When considering or purchasing a new vehicle:

• All cars and vans listed on our website
• Live video tour of your chosen vehicle
• Live chat with our sales executive who can also value your part exchange whilst it's still parked on YOUR drive
• Online option - build your deal and even reserve or buy online - work out your own budget and play around with the figures!
• Visitors to the showroom  must use sanitisation stations - gloves and masks also available on request!
• Test drive - to be carried out in a safe manner - one driver and our Executive as a rear passenger
• Contactless payment
• Contactless delivery or handover

When using our service department

• Follow the one-way system
• Keep to your allocated time
• Reduced waiting times to minimise the amount of people on site
• Collect and deliver service
• All touch points of your vehicle are protected and snaitised - including your keys!
• Contactless payment

We really look forward to welcoming you back - our team are here to help at any time!

How to contact us

27th May 2020 Read more
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